Privacy Policy

Information We Collect

At GracePoint Medical Staffing, LLC, we recognize that privacy and trust are foundational—particularly when personal health and family matters are involved. To deliver safe, reliable, and personalized healthcare staffing services, we collect certain personal, professional, and health-related information in accordance with applicable laws and regulations.

The information we collect may include personal identification details, such as full legal names, dates of birth, and government-issued identification. Where legally or operationally required, we may also collect Social Security numbers for purposes such as employment verification, insurance processing, or regulatory compliance. This information may relate to the care recipient, their authorized representative, or legal guardian.

We also collect contact information, including residential and mailing addresses, email addresses, and multiple phone numbers for primary contacts and emergency notifications. This ensures timely communication, continuity of care, and rapid response in urgent situations.

To provide appropriate and safe care, GracePoint collects Protected Health Information (PHI). This may include medical histories, current medications, allergies, dietary needs, mobility or functional limitations, cognitive or behavioral considerations, and physician or care-plan directives. This information allows us to appropriately match qualified caregivers and clinical staff to each client's specific needs.

When interacting with our website or digital platforms, we may automatically gather technical information, such as IP addresses, browser types, device identifiers, and time-zone settings, to help improve website functionality and security. We may also collect billing and payment-related information, which is securely processed through encrypted, third-party payment providers. GracePoint does not store full payment card details on its servers.

Information is collected through a variety of methods, including intake and assessment forms, direct communications, consultations, and website technologies such as cookies. All data is used solely for legitimate business purposes, including care coordination, staffing placement, regulatory compliance, payment processing, and service improvement.

GracePoint Medical Staffing, LLC is committed to handling all information with professionalism, discretion, and care, ensuring that every client and family experiences a respectful, accurate, and legally compliant transition into services.